As we only need a few hours notice, it is not hard to get urgent help when you need it. Depending on the severity of the problem, we will prioritise urgent jobs so that you can get faster support when you really need it.
Ever had the network or server go down to find that noone can do any work? Your whole office staff are just staring at the walls waiting for hours for an IT guy to be free.... NO MORE!!!!
We prioritise by urgency and even though our turn around times are short, we make them even shorter.
After hours support is also available for an additional call out fee but the hourly rates stay the same, so even if you have an emergency after hours we are there for you.
Need help even faster?....
When we can, we also offer remote support so that help can be instant right when you need it. It only takes 5 min to set up for remote support and a working internet connection and we can be in your computer fixing things away so you can get on with your work instead of waiting for hours.
The best thing about FVT IT is as previously mentioned WE DO IT ALL!
For more information please don't hesitate to call us on 0414 268 652
or Email: support@fvt.com.au